Terms & Conditions

                                           RENTAL TERMS AND CONDITIONS

In using this website and/or receiving this form you are deemed to have read and agreed to the following terms and conditions:

Cincy Arcade Rental LLC agrees to provide to Client (Lessee) the services outlined in contract, on the event date specified, in the amount specified under the following terms and conditions. By making a payment or providing a purchase order (P.O.) for payment, Lessee accepts the terms of this rental agreement in its entirety.

                                             SECURING YOUR EVENT DATE

25% deposit required to reserve event date. Remaining balance to be paid the week of, prior to your event.

Should you need to cancel, your deposit will be fully refunded up until 30 days prior to your event.

If cancellation is needed outside of above timeframe, the deposit is non-refundable.

                                                SELECTING YOUR GAMES

Game titles are subject to availability.

Game titles should be requested at the time of booking, however, can be updated closer to your event.

For updated game list and availability for your event, please email info@cincyarcaderental.com

Game substitution may be necessary if mechanical/equipment issues arise with your selected games. Cincy Arcade Rentals will attempt to make substitutions with a similar type of/style of game as originally requested.

                                                          LIABILITY

In the event the rented Arcade Game ceases to work during the rental period, you will contact us in accordance with instructions on the website. We may first attempt to troubleshoot the problem with you over the phone, and if the issue is not otherwise resolved, a representative of ours will come to your location within a reasonable timeframe of the call, and repair or replace the game. Unless we determine, in our reasonable discretion, that the cause of the breakdown was your failure to properly secure or use the Arcade Game, you will not be charged for the repair, and you will receive a 

pro-rated reimbursement for the hours/days the Arcade Game remained unusable, after notice to us of the problem. If we determine, in our reasonable discretion, that you are responsible for the repair to the Arcade Game, you will be charged for the cost of repair or replacement.

As noted above, you are responsible for all damage or casualty loss to the Arcade Game during the rental term. In the event the Arcade is repairable, you will reimburse us for the cost of repair, including service fees at the rate of $50 per hour and the cost to us for parts. In the event the Arcade Game is not repairable or is a total loss or has been stolen or not otherwise returnable, you agree to a replacement fee of $2,500 for Arcade Games or other Games, and $10,000 for Pinball Machines. 

You waive any claim of personal injury and/or property damage from any cause in connection with the Arcade Game you rent from Cincy Arcade Rental LLC, regardless of the cause, and further agree that in the event a Court imposes liability on use for property damage or personal injury that the maximum award you will be entitled to is One Hundred Dollars ($100.00).

You agree to indemnify, defend, and hold harmless Cincy Arcade Rental LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys´ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your account.

You will maintain and use the Arcade Game in a careful and cautious manner.

You will turn off the Arcade Game when not in use.

You will not place, drinks, other liquids or other foreign objects on the Arcade Game.

You will not "manhandle" the Arcade Game or otherwise operate in an unsafe manner.

You will not allow children to use the Arcade Game except under your direct supervision, and you will not place small children on the game surface.

You will not use the Arcade Game for any purpose other than as an Arcade Game.

You will not open or disassemble the arcade cabinet doors, control panels, bezels, marquees or other components of the game.

You will not use the machine or any of its components to test your own equipment or to play other games that were not included in your rental.

You will not move the game, once it has been delivered.

You warrant that the Arcade Game(s), while in your possession, will be located in your home or your place of business, without access to third parties unless authorized by you and which can be delivered to the location where it placed, remain and used without requiring disassembly.

Games CANNOT be used in the rain.

Games must be setup inside. No Outdoor use unless game is specified for outdoor use.

No direct sunlight.

We offer rental periods ("Rental term") on a both hourly and daily basis for arcade games. You will provide us with the name of the authorized adult who will be present during the delivery time window and the authorized adult will provide appropriate identification at the time of delivery.

All Sales/Rentals are final, no refunds.

                                                    DELIVERY POLICY 

We do not charge for delivery or pickup, but we do charge a fee of $100 if you or your authorized adult is not present at the delivery or pickup location when our representative arrives at the location within the agreed one-hour window on the delivery date. We also reserve the right to impose a reasonable fee in the event the location delivery conditions are outside the parameters agreed.

Items cannot be carried upstairs. An elevator is required for all 2nd floor and above set-up locations. Please disclose set-up location details at time of booking to avoid delivery issues and possible forfeiture of payment.

The space designated for Cincy Arcade Rentals LLC equipment must be suitable for safe set up and operation, pursuant to Ohio law. If a designated location is not satisfactory for the safe operation of rented equipment, Cincy Arcade Rentals LLC has the right to refuse to set up the equipment.

Lessee agrees that the Cincy Arcade Rental LLC equipment rental agreement must be signed at delivery by the person who placed the order OR by a designated proxy in the name of the person whose credit card was used to pay for Cincy Arcade Rental LLC services. We will require proper ID of the person who signs for delivery.

Lessee’s failure to comply with any provision related to delivery, set up or retrieval of Cincy Arcade Rental LLC equipment or concerning the condition of the premises for the event, will be a breach of Lessee's agreement with Cincy Arcade Rental LLC and may be construed by Cincy Arcade Rental LLC as communicating Lessee’s intention to cancel the contract for Cincy Arcade Rental LLC services. No refunds will be given for termination of this agreement in this manner.

Outlets must be within 50 feet of the set-up location.

Outlets must be 20 amp and on separate circuits.

All info on this site is general, Cincy Arcade Rentals LLC does not guarantee it’s accuracy. Colors and final design may vary due to manufacturer changes, replacements and repairs.